About Dale

Nice to meet you! My name is Dale Burt.

P23113TA206978_c_12.1I’m a Workplace Conflict Consultant and I help facilitate successful and productive workplace relationships, specializing in employee mediation and conflict resolution skills training. I work with people at all levels of an organization including employees, managers, and senior leaders–in both unionized and nonunionized environments. The effective management of conflict at work is shown to correlate with reduced stress, greater happiness and satisfaction, increased morale and productivity, a greater sense of mental well-being, improved work relationships, and even better sleep!

It is my goal to be the trusted professional you turn to for resolving and preventing conflict in your workplace.

With a personalized and caring approach, I am committed to earning my clients’ trust and respect. I help to navigate the workplace conflict that can hold employees back, stress them out, and reduce their productivity. Let’s change that! If you have any questions about me or my services, feel free to contact me without obligation.

Hello I Am Someone Who Can Help words written on a nametag stick

Dale’s Biography: Dale Burt, MA is a workplace conflict consultant dedicated to helping repair workplace relationships. Since 2000, she has been President of her own consulting company where she is also a mediator, conflict coach, and corporate trainer. With integrity and compassion, Dale provides confidential mediation services to assist in the resolution of various conflict scenarios between individual employees and within work teams. Dale assists in the resolution of all types of interpersonal disputes such as those between employee & employee, union employee & management, and management & management.  With a Master of Arts degree in Community Psychology (1996), she has long had a passion for helping to build strong psychologically healthy work environments. 

In addition to mediating workplace conflicts, Dale provides customized skills-based training to build conflict resolution competencies and effective communication skills required to resolve and prevent conflict at work. She also helps employees understand and manage personality differences with insight from the popular Myers Briggs Type Indicator (MBTI™) assessment tool. Enthusiastic and engaging, Dale understands the importance of consistently creating an enjoyable interactive learning environment where participants walk away with valuable knowledge and practical skills. Recent clients include Union Gas, Spectra Energy, Suncor Energy, Trans Northern Pipeline, Hamilton International Airport.

Dale is a full-time Professor, teaching a number of core courses in the Mediation-Alternative Dispute Resolution Graduate Certificate Program at Durham College. She has held various positions at Royal Bank of Canada including Manager of Disability & Wellness where key responsibilities included the operational management of RBC’s long-term and short-term disability programs for employees in Canada, as well as wellness and employee assistance programs for employees globally. Dale has also held positions in Human resources, Public Affairs, and Communications Projects. She has performed roles such as speech and presentation coaching, designing internal employee publications, and coordinating training conferences. Dale has worked as a Researcher with the Regional Municipality of Waterloo Community Health Department, as an Employee Assistance Program Evaluator for the Grand River Hospital, and with the Canadian Mental Health Association, along with various other community agencies. Dale has served on the Corporate Wellness Committee at the Grand River Hospital, the Editorial Review Board of the Canadian Journal of Community Mental Health, and the Wilfrid Laurier University Graduate School Admissions Committee. She has held membership with the University of Toronto’s Centre for Health Promotion and with the Business and Economic Roundtable on Addiction and Mental Health.

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